Contact

We’re always here for you! You can reach us by email at hello@offzach.com or through our contact form on the website. We’re happy to help with any questions or concerns you may have.

We typically process orders within 1-2 business days, and delivery times vary based on location. In general, you can expect to receive your order within 3-7 business days for standard shipping. We also offer expedited shipping options if you need your order sooner.

Absolutely! We want you to be happy with your purchase, so we offer free returns and exchanges within 30 days of purchase. Just reach out to us through our contact form or email us at hello@offzach.com to start the process. Please note that items must be unworn and in their original condition.

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer payment through PayPal for your convenience.

Once your order has shipped, we’ll send you an email with a tracking number so you can keep an eye on your package. You can also track your order by logging into your account on our website. If you have any issues, just let us know and we’ll be happy to help!